Support

Common problems and quick solutions.

My devices are not responding

Restart the Home Assistant host and confirm the add-on shows connected in the portal.

Automations are not running

Check if the automation is enabled and confirm your plan includes automations.

Dashboard looks incomplete

Run the latest sync from the add-on and confirm the configuration finished.

New devices are not appearing

Make sure the device is paired in Home Assistant and refresh the Hausie dashboard.

None of these fix my problem ? talk to support

If nothing above solved it, contact us and we will help you.

Need more help?

You can also email support@hausie.com if you prefer email support.